Q1. Can I have a sample order ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the delivery time?
A:Most models are stock available.If not,sample needs 3-5 days, bulk orders usually need 1-2 weeks.
Q3. Do you have any MOQ request?
A: 1pc sample for testing regular model, and we have MOQ request on customized product.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for the product?
A: 1. let us know your requirements or application.
2. We quote according to your requirements or our suggestions.
3.proforma invoice for your confirmation and deposit for formal order.
4.We arrange the production.
5.Ship out the lights if stock available within 3 days after confirming your payment, and we will
provide courier tracking number
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 3-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we
will send you parts for replacement, as solo is very easy to fix, and all you need is a screw driver.
Q9. Do you have CE, RoHS FCC ETL Certificates?
A: Sure we do
Q10. What payment method do you accept?
A: We accept PayPal, TT (Bank Telex Transfer), Western Union, LC payment.
plant growth tent
Plant Grow Tent / plant Grow Box
600D Mylar, 300D / 1680D optional
0.8mm Metal tubes
Blue edged, black/yellow optional
110x60x150cm(43''x43''x80'') other sizes optional
Add：No.19 Xinle Rd.Xinle Ind. Park,Maan Town,Huizhou City,Guangdong
Welcome to medicalbios factory.